Operator's Registration

IBAS is positioned to offer a dispute resolution service in all forms of gambling.

We recognise that bookmakers will, in most cases, attempt to resolve betting disputes with their customers. However, there will be times when recourse to a third party is imperative.

Registering with IBAS will ensure that you are declaring your company to be committed to fair play, open and transparent should the need arise for adjudication.

You will also be fulfilling a legal requirement in that you are compelled to name an external adjudication service as part of a Gambling Commission directive.

General Details

Name of Operator^*

Trading Name ^{(If applicable)}

Contact Person^*

E-mail address^*

Registered Head Office

Address^*Please enter Operator’s head office address.

Post Code

Business Telephone ^*

Principal Place of BusinessIf applicable

Operating License/s

Which operating licence/s do you hold from the Gambling Commission, and/or from any foreign jurisdiction? Please provide copies of all relevant documents.

Gambling Services Provided

What type of gambling do you provide? Is it Remote or Non-Remote?Eg: Retail, Online, Pool Betting, Bet Exchange, On-Course.

Trade/Gambling Operators' Assocation(s)

Please state the trade/gambling operators' associations(s) (if any) to which you belong.

Additional Documentation

Please attach a document (eg. Microsoft Word Doc or PDF) containing

Your current trading rules
A list of any remote gambling services, i.e. websites, phone, etc.
A list of all the premises from which you are trading with the public, if applicable

Bookmaker/Gambling Operator Declaration

I have the authority within my organisation to request that IBAS register the organisation described in this form.

I agree to the IBAS Terms and Conditions for registration of operators and referral of disputes, and agree that my organisation and those employed therein will be bound by the terms and conditions.

Please tick the box to confirm that you have read the bookmaker/gambling operator Declaration stated above.

Your Name^*

Position Held in Company

^* Mandatory Fields

IBAS will treat all information as confidential and will only disclose that information if so required by law. Where IBAS or the Gambling Commission consider information held by either party to be of relevance to the pursuit of the licensing objectives within Section 1 of the Gambling Act 2005, and falls within the Information Sharing Agreement between the Gambling Commission and IBAS, this information may be shared with the Gambling Commission.