HISTORY

IBAS was launched in 1998 by Trinity Mirror (then publishers of the ‘Sporting Life’) as the Independent Betting Arbitration Service.

Before the 2005 Gambling Act, the law offered no protection to either party in a disputed bet. Although off-course betting had been legalised by the 1960 Betting and Gaming Act, it was considered that a bet was a 'gentleman's agreement' and so those aggrieved by the way their bets had been settled had nowhere to turn.

A regular consumer column The Green Seal Service in the Mirror Group-owned Sporting Life newspaper had informally addressed the grievances of bettors by informal agreement with the major bookmaking companies but by the mid-late 1990s there was a growing recognition that the scale and nature of complaints justified a stand-alone service.

 

Year Requests for
Adjudication
Total Sums Paid
to Consumers
1998 106 £2,189
1999 949 £43,019
2000 1147 £96,313
2001 1266 £47,971
2002 1654 £34,703
2003 1444 £57,049
2004 2086 £185,916
2005 2764 £238,948
2006 2722 £239,675
2007 2607 £366,110
2008 2982 £317,191
2009 2920 £397,711
2010 3026 £345,106
2011 3087 £233,659
2012 4170 £303,953
2013 4259 £219,373
2014 4540 £344,878
2015 4998 £686,697
2016 7159 £548,056

HOW ARE WE DOING?

Total Value of Payments Awarded or Conceded to Customers in 2016.
£548,056.25
Total Requests for Adjudication.
7,159

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